Privacy Policy
When you use the DSC Labs website and online store you trust us with your information. This Privacy Policy aims to help you understand what data we collect, why we collect it, and what we do with it. This is an important matter so we hope you take your time to read this policy carefully.
Note that you can always manage, edit or erase your account information. If, for some technical reason, the options to manage, edit or erase your information are not available, you can contact our team using the email: info@dsclabs.com
Information Collection and Use
We collect the information you share with us, in the online forms to contact our team, to ask for more information about our products/services, to subscribe to our newsletter, or to place an order in our online store. We will ask for/collect personal information, such as your name, address, telephone number, email, billing and shipping addresses. This information will be stored on our servers for marketing and commercial or administrative purposes until you express your desire to delete it. We will collect credit card information (preferably by telephone) when needed to process a direct purchase – this information will be deleted from our servers as soon as the sale is completed. We also use third-party services such as PayPal to collect, monitor and process your online payment.
When communicating with you with marketing or other information, we will always offer the option to “opt out” from our mailing list for the future, either by clicking the “Unsubscribe” link or by contacting our team through info@dsclabs.com or by phone at 1-905-673-3211.
Information Security
We work hard to protect DSC Labs and our users from unauthorized access to, or unauthorized alteration, disclosure or destruction of information we hold. In particular:
- We review our information collection, storage, and processing practices, including physical and digital security measures, to guard against unauthorized access to systems on ongoing basis.
- We restrict access to personal information to DSC Labs employees who need to process this information, and who are subject to strict contractual confidentiality /commitments and may be disciplined or terminated if they fail to meet these obligations.
- In case there is breach of security, we will act accordingly to the EU GDPR, CASL and CAN-SPAM and contact you as well as the competent authorities to ensure that there are no repercussions for your privacy.
Changes to Policy
Our Privacy Policy may change without prior notice. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide/publish a notice.
Compliance with regulatory authorities
We regularly review the compliance with our Privacy Policy and adhere to the CASL, CAN-SPAM and EU GDPR rules.
If we receive a formal written complaint, we will contact the person who made/registered the complaint to follow up. We will work with the appropriate regulatory authorities to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.
When this Privacy Policy applies
Our Privacy Policy applies to our website www.dsclabs.com
Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed in search results, sites that may include services/products or references or other sites linked from our website. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.
Note that you can always manage, edit or erase your information in our possession by contacting our team using the email: info@dsclabs.com